• 12-month warranty on components that are not consumables (consumables include tires, inner tubes, chains, sprockets, brake pads, discs, cables, and wires),
• 36-month warranty on the frame,
• 24-month warranty on the motor, battery, and display.
• For ECONO electric bikes used for rental, lease, or industrial purposes (such as deliveries or goods transport), the warranty is valid for 12 months or up to 4,000 km ridden, whichever comes first.

More about warranty  here

It is not possible for us to make any assessments, or process or handle any claims directly. Your ECONO dealer can assess the bike in-shop and make an informed statement. If required, your ECONO dealer can also offer a solution or register a damage claim with us along with the necessary documentation.

In this video, we take you step by step through what’s inside the box, how the bike arrives from the factory, and the key components you should know before your first ride.

• Check if the product is in stock (the data in stock will say "In stock"),
• Place your order and make the payment before 2 p.m.
• Place your bike order and make the payment before 10 a.m.

The battery can be charged in two ways: installed on a bicycle or taken out of the bicycle and charged in a suitable place.

The battery does not charge by pedaling while riding the bike. This technology is common in cars.

Its lifespan depends on the handling or storage method of the battery, but its average estimated lifespan with normal use is 5-7 years. After 500 full charge cycles, its capacity is expected to drop to 80-90%. Read more about battery  you can read  here

The engine is operated by controls on a screen attached to the handlebars. Using on-screen commands, you can set different support modes, monitor speed and other functions.

ECONO bikes has 5 level of assist: ECO, TOUR, SPORT, SPORT+ and BOOST

Legislation for electric bicycles stipulates that motor support of up to 25 km/h is legally permitted.

Yes we have to invest a little more energy in pedaling as the engine shuts down and we only drive the bike with our own energy. The difficulty also depends on the type of engine, because some types of engine brake when we reach a speed of 25 km / h, and some do not.

The range itself depends on the following factors: battery capacity, engine power, level of assistance, outside temperature, slope inclination and the own power we put into turning the pedals. If we take e.g. 500Wh battery, can be reached in the first level of assistance, on flat terrain at an ideal temperature (20 degrees Celsius) approx. 70-80km. If we take the same battery and use it in the highest level of assistance and drive uphill, we can reach approx. 40-50km. Read more about battery range here.

We transport the electric bike the same as a regular bike with the proviso that we recommend removing the battery to relieve the bike carrier.

It is possible to buy a chip that is built into the bike and thus removes the speed limit at 25km / h. Once this is done, the electric bike becomes a motorcycle and needs to be homologated and registered in order to be used in road traffic. You do not need type-approval and registration if you use it on private land outside of public road transport.

We clean it like an ordinary bicycle with water and detergent, but if we use a high-pressure washer then we must clean it from a suitable distance, so as not to wet the components and destroy the electronics.

If the e-bike or battery is not used for a long time, it is recommended that the battery be charged between 30% and 50%. Before the next use, it is advisable to fully charge the battery.

Forks on e-bikes are an important part of the suspension system, as they absorb shocks during riding and ensure a smooth ride. There are different types, from spring forks to air forks. The market even offers electronically controlled forks that allow adjustment of stiffness and settings based on the terrain.

The gear system, as its name suggests, allows the rider to choose between different gear levels, which is important for adjusting effort and riding speed. E-bikes often use either a derailleur system or an internal hub gear. The choice of gear system depends on the rider’s needs, riding style, and the conditions they typically encounter.

Most e-bikes are equipped with disc brakes. These brakes are powerful and reliable, providing efficient stopping and consistent performance in various weather conditions. Disc brakes are available in hydraulic and mechanical versions, with hydraulic brakes generally offering better performance and responsiveness.

The saddle and handlebars are important components that affect the rider’s comfort and posture while riding. The saddle should be comfortable, ergonomically designed, and adjustable to the rider’s height. The handlebars should be positioned to provide an optimal arm placement and allow for comfortable steering.

Tires provide grip on the road, affect riding comfort, and help prevent punctures. Rims, on the other hand, ensure proper support and strength for the bike. When choosing tires and rims, it’s important to consider the terrain you’ll be riding on and the desired riding speed.

These include fenders, which protect against dirt and water when riding on wet surfaces; a rear rack for carrying cargo; and lights, which ensure good visibility in the dark. Other accessories can include a kickstand, bell, mirrors and more

For effective use of an e-bike, safe riding, and a long lifespan, proper maintenance is essential. Maintenance includes regular cleaning, inspection, and care of components such as the chain, gear system, brakes, tires, and more. It is always important to follow the manufacturer’s maintenance guidelines.

• Before every ride: Tire pressure, brakes, lights, and battery charge.
• Monthly: Chain lubrication, gear adjustment, and overall inspection of key components.
• Every 6–12 months: Comprehensive service, including brake and motor inspection, wheel trueness, and battery health check.