Cookie Policy

Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to login again) or your shopping cart.
Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Here is an overview of the cookies that may be stored on your device when you visit our website:

Category of Cookie	Purpose	Examples
Session & Security (essential)	Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads. The website will not work properly if you reject or discard those cookies.	session_id (Odoo)
Preferences (essential)	Remember information about the preferred look or behavior of the website, such as your preferred language or region. Your experience may be degraded if you discard those cookies, but the website will still work.	frontend_lang (Odoo)
Interaction History (optional)	Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website. We may not be able to provide the best service to you if you reject those cookies, but the website will work.	im_livechat_previous_operator (Odoo) utm_campaign (Odoo) utm_source (Odoo) utm_medium (Odoo)
Advertising & Marketing (optional)	Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance. Note that some third-party services may install additional cookies on your browser in order to identify you. You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies.	__gads (Google) __gac (Google)
Analytics (optional)	Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information. The website will still work if you reject or discard those cookies.	_ga (Google) _gat (Google) _gid (Google) _gac_* (Google)

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

We do not currently support Do Not Track signals, as there is no industry standard for compliance.

The cookies of external providers are not set by the provider, but by the selected partners with whom we cooperate. They do not collect or send your personal information. Some of them provide useful services, such as online questionnaires. Others may be set up through the ad networks we work with so that they can place our online ad in the most appropriate place. You may see our ads on other sites. We call this remarketing.

Most web browsers allow you to set your cookies. You can reject cookies or accept them with a feature built into web browsers. If you decline cookies, you may continue to use our website, but certain subpages may not work.

Data security

The provider uses appropriate technological and organizational means to protect the transfer and storage of personal data and payments of the seller. Card information is not stored on the provider's server.

Protection of personal data

By placing an order under these terms and conditions, the buyer expressly declares and consents to the seller to process his personal data, namely name and surname, address and mail, e-mail address and telephone number, for the purposes of fulfilling the order of this contract and protect them in accordance with Personal Data Protection Act. The seller will not pass on the buyer's personal data to unauthorized third parties, except for contractual partners, if this is necessary for the execution of the order. The customer may not cancel the processing of his personal data for the purposes of executing the order under these general terms and conditions.

The seller reserves the right to process the customer's personal data for its own needs, to perform statistical sampling, survey, customization and segmentation of the offer, for market research, notification of offers, news and benefits, targeted advertising and to send other advertising material (i.e direct marketing). The seller will not perform direct marketing if the buyer explicitly prohibits this when placing an order, otherwise it may perform it no later than the receipt of the cancellation of the individual or until the time when the data will no longer serve the purpose.

Archiving contracts

The contract concluded between the provider and the user (e-mail order) is permanently stored at the company COMTRON d.o.o., Tržaška cesta 23, 2000 Maribor.

Communication with the user

The provider will contact the user via means of distance communication only if the user does not explicitly object to this and in accordance with the provisions of ZEKom-1. Advertising emails will contain the following components:

• jasno in nedvoumno bodo označena kot oglasna sporočila,

• pošiljatelj bo jasno razviden,

• različne akcije, promocije in druge tržne tehnike bodo označene kot takšne, jasno pa bodo določeni tudi pogoji udeležbe v njih,

• jasno bo predstavljen način odjave od prejemanja oglasnih sporočil,

• željo uporabnika, da ne želi prejemati oglasnih sporočil, bo ponudnik izrecno spoštoval.

Notification and e-news

By subscribing to the e-news, the user agrees that we inform him about news and promotions on our website. The provider undertakes not to misuse or pass on the user's e-mail address to a third party in any way. The user can unsubscribe from receiving news at any time.

Limitation of liability

The provider makes every effort to ensure the up-to-dateness and accuracy of the information published on its pages. Nevertheless, the characteristics of the items, the delivery time or the price may change so quickly that the provider fails to correct the information on the websites.

The provider has the option of withdrawing from the contract only if an obvious error is established (Article 46 of the Civil Code). An obvious defect is considered to be a defect in the essential characteristics of the item and all errors that are considered decisive according to the customs of the store or the intention of the customers and which the provider would not confirm or conclude the contract in case of knowledge. This also includes obvious price errors.

Although the provider strives to provide accurate photographs of the items sold, all photographs should be taken as symbolic. The photos do not guarantee the properties of the product. The provider reserves the right to change the terms of business at any time and in any way, for any reason and without prior notice.

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